Effective Date: February 22, 2025
At Blueprint Nest, customer satisfaction is our priority. Due to the instant, irrevocable nature of digital AI tools, our refund policy is designed to balance fairness with practicality.
1. Refund Policy for AI Tools & Digital Products
All sales are final once your purchase is completed and:
- AI tools/templates are downloaded (e.g., ChatGPT prompts, dashboards).
- Cloud-based access is granted (e.g., Canva template links, Notion workflows).
2. Exceptions for Refunds
Refunds may be considered within 48 hours of purchase if:
- You received corrupted or non-functional files (e.g., broken ChatGPT prompts, uneditable templates).
- You purchased the wrong product and have not accessed/downloaded it.
- A technical issue prevents access (e.g., expired download link, broken Canva access).
To request a refund:
- Email support@blueprintnest.com within 48 hours.
- Include proof of purchase and details of the issue (e.g., screenshots, error messages).
3. How Refunds Are Processed
- Approved refunds are issued within 5-7 business days via your original payment method.
- AI tool licenses (e.g., premium ChatGPT prompts) will be revoked upon refund.
4. Non-Refundable Situations
Refunds will not be issued for:
- Change of mind after accessing/downloading files.
- Failure to verify system requirements (e.g., lack of Canva Pro, ChatGPT access).
- Dissatisfaction with AI-generated outputs (e.g., ChatGPT prompt results).
- Third-party platform issues (e.g., OpenAI/ChatGPT downtime, Canva glitches).
5. Replacement Policy
If a product is defective, we’ll replace it free of charge within 7 days of purchase.
6. Need Assistance?
We are here to help! If you have any questions about your purchase, or if you need technical support, feel free to reach out to us at:
📧 support@blueprintnest.com
By purchasing from Blueprint Nest, you agree to this Refund Policy.